Ordered last year a 2x zip up sweater and it was huge. So I decided to give this company another chance and I ordered an xl this time around and the sweater is still so big.
Hi Tiff, Thank you for reaching out! I’m so sorry to hear the sizing wasn’t what you were expecting, and I completely understand how important it is to get the right fit. To help with sizing, we provide detailed size charts with garment measurements on every item as a reference point, and we’re always happy to answer any sizing questions prior to production.
Since every item we make is made to order, we’re unable to offer returns, exchanges, or refunds for size-related issues. That said, please reach out to us at info@humanKIND.shop and we will be happy to offer you a discount on a re-order in a smaller size.
I still have not received the shirt and sweatshirt I ordered. Please reach out to me to resolve.
Hi Jodi - we're sorry to hear you haven't received your order yet. We're looking into this and will get back to you as soon as possible. Thank you for your patience!
Love everything we’ve gotten! We had an issue with sizing on one item and they responded right away and gave us a new one asap! Super friendly and responsive!
Hi Caroline! Thank you so much for your kind words and taking the time to write a review! We're so happy that you had such a positive experience overall. We hope to see you again!
The shop was very quick with getting our order completed and communicated well for pick-up. I met them at pick-up and they were super friendly. The quality of the item was great. The only thing I would say is the sweatshirts ran a little on the smaller side. I was told this in advance otherwise would not have ordered up which fit perfectly. It would be nice if they had more of a description of how things run. Maybe they do, we had ordered as a team and did not see anything regarding how sizes ran. Overall very satisfied with the shop and it's product.
Thank you for taking the time to leave us a review. We are happy to hear that you had a good experience with our customer service and that you were satisfied with the quality of the product. We apologize for any inconvenience with the sizing, but we are glad that our team was able to inform you beforehand. We will definitely take your feedback into consideration. We appreciate your support and hope to see you again soon!
Very easy to work with on proofs and approvals. Clothing and accessories all came out beautiful one shirt we received had a hole in the armpit and they were quick to rush a new shirt in time for our tournament. Highly recommend.
Thank you so much for your kind words, Terri! We apologize for the inconvenience with the hole in the shirt, but we are glad that we were able to quickly resolve the issue for you. Your recommendation means a lot to us! Thank you again!
We LOE HumanKIND! Our product was fantastic.
Thank you so much, Joy, for taking the time to give us a positive review! We are thrilled that you're happy with your product and we hope to see you again soon!
The sweatshirt I bought for my daughter is really great quality and very soft. She absolutely loves it!!
Tas, thank you for leaving such a positive review! We are thrilled to hear that your daughter loves the sweatshirt.
Thank you for choosing us and we hope to see you again soon!
Loved the shirts that i purchased.
Thank you, Jose, for taking the time to write a review! We're thrilled to hear that you are loving the shirts - please come back and see us soon!
Amazing customer service!
Thank you for your kind words! We are so glad to hear that you were happy with our customer service. We strive to provide amazing support to all of our customers. Thank you so much for taking the time to write a review!
Love the product and the customer service was excellent!
Kristie, thank you for taking the time to leave us a review! We are thrilled to hear that you love our product and that you were pleased with our customer service. We strive to provide the best experience for our customers and we are happy to have met your expectations.
We love the awesome quality and the great graphics on the hoodie!
Thank you for your kind words! We are thrilled to hear that you love the quality and graphics of our hoodie. Your satisfaction is our top priority. Thank you again, Amanda!
Ordered a T-shirt to support ALK positive and to raise awareness. Shirt arrived faster than expected and is buttery soft. Fits true to size.
Thank you so much for your kind review, Kristen! We are thrilled to hear that you love your new T-shirt and that it arrived quickly.
I continue to have amazing service with humanKIND! I have bought many spirit wear items for my own children's school and receive fast, dependable, quality service AND I have them for a school I run and all the parents there love them and the quality of the clothing!
Thank you, Maggie! We are thrilled to hear that you have had such a positive experience with our humanKIND team. Our goal is to always provide fast, dependable, and quality service to all of our customers, including your children's school. We are grateful for your support and are happy to have your school as part of the humanKIND family.
The shirt and shorts look great and have held up just like ones ordered online.
Thank you, Kelly, for your kind words! We're so glad to hear that you are happy with your onsite printing experience and that the shirt and shorts have held up well for you.
Love working with humanKIND
Thank you so much for your review, Alexis! We truly value our customers and strive to provide the best service possible.
I'm always excited to wear a shirt from humanKIND!
Thank you for your kind words, Ben! We hope to make many more shirts for you in the future!
Great quality! I bought one for my son, then my husband saw it so I had to get him one, then my son's friend saw it and I got another one! Quick order and very easy pickup! Thank you!
Thank you for taking the time to leave us such a kind review, Katie! We're so happy to hear that you and your family and friends love our Niki Sweatshirt. Providing top-quality products and excellent customer service is our priority - thank you again!
We provided the shirts and Humankind took it from there, even giving us suggestions to make the design fit better on the shirts we provided. Their communication was prompt and helpful. We would recommend to anyone.
Stephanie, we're thrilled to hear that you had a great experience with our team at Humankind. We're always happy to offer suggestions and make sure your design looks its best on your shirts. Thank you for recommending us to others! Happy fishing!
What a great company to deal with!! Ordering is easy, even if you customize your order. Shipment was delivered on time. The product itself is comfy and cozy.
Cynthia, Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that your experience with us was easy and that you are happy with your purchase. We take pride in providing comfortable and cozy products, and we are grateful for your support. Thank you so much again!
We have been very happy with the quality of the t-shirts and sweatshirts we've purchased. The customer service is excellent. I had to make an adjustment to an order right after it was made, and they responded promptly with easy, seamless fix! Couldn't ask for a better experience :)
Christina, thank you for your kind words! We are thrilled to hear that you are happy with your purchases and our customer service. It's always our goal to provide excellent quality and support to our customers. We appreciate your feedback and look forward to serving you again in the future.
Our high school booster club partnered with humanKIND in the summer of 2024. We have been delighted with their creativity and commitment to helping us reach our goals to provide high quality spiritwear to our students and fans. Lisa, Shari and the rest of the team are great partners. Thank you, humanKIND!
Thank you, Jenny, for you very kind review! We are thrilled to hear that our products have worked so well for your Booster Club. We will make sure to pass along your kind words to Lisa, Shari, and the rest of our team. We count ourselves lucky to have customers like you.
Way better quality than the online bookstore merchandise, fast shipping to California, would buy again
Hi Marlo, thank you so much for taking the time to give us a nice review! We're thrilled that you received it in a timely manner and that you are happy with the quality of the product. We strive to provide the best service possible to our customers. We hope to see you in the future!!
I liked my new clothes a lot. They were very comfortable and well-made.
Thank you for your positive feedback, Graham! Providing comfortable and well-made items is our top priority, so we are thrillled that you are happy with your items. We hope to see you again in the future!
Shipping was great and our kiddo loves how it turned out! Just as she designed it. Perfect size, handy measuring chart. What a fun experience.
Thank you!
Karlee, Thank you so much for your kind words! We are thrilled to hear that your child loves the product and that it arrived in a timely manner. It's always our goal to provide a fun and enjoyable experience for our customers. We appreciate your support and hope to see you again soon!
good material
Thank you for your review, Stevany! We're glad to hear that you are happy with the material of our product. We hope to see you in the future!